Lost and found

Something is wrong with what arrived. Here is which bin it goes in.

Wrong size for the locker

Check the width first: our tension shelves fit 12 to 15 inches. If the locker is outside that, start a return on the store's order page.

Handled by: Partner store

Arrived damaged or short a piece

Photograph it and report it through the order page. The store arranges the replacement or refund.

Handled by: Partner store

Changed your mind

Return windows and conditions are set by the store and shown on your order.

Handled by: Partner store

Not sure how it goes together

That one is ours. Write to us and we will explain the setup.

Handled by: Us, at contact@lockermate.pages.dev

Warranty claims follow the same path as returns: through the store that sold the item.